Responsible Gaming

Every form of gambling carries an inherent risk of financial loss. No outcome is guaranteed, and no strategy eliminates that risk entirely. For gambling to remain a form of entertainment, it must be approached with clear boundaries and realistic expectations.

ZoraBet encourages all players to treat gambling as a leisure activity, not a source of income. Setting personal limits before placing a bet is a practical step toward responsible play. Players are advised to gamble only with funds they can afford to lose without affecting their daily financial obligations.

The platform provides built-in control tools that allow users to manage their activity directly from their account settings. These include deposit limits, session time reminders, and self-exclusion options. Using these tools proactively is one of the most effective ways to keep gambling safe and enjoyable over time.

Gambling addiction is a serious condition that can develop gradually and often goes unnoticed in its early stages. Identifying the warning signs early gives players the best chance of addressing the issue before it causes lasting harm.

The following indicators may suggest that gambling has become problematic:

• Spending more money on gambling than originally planned;
• Borrowing money or selling personal belongings to fund gambling;
• Feeling restless or irritable when attempting to reduce or stop gambling;
• Returning to gambling after a loss in an attempt to recover funds;
• Neglecting work, family, or social obligations because of gambling;
• Concealing gambling activity from friends or family members;
• Using gambling as a way to escape stress, anxiety, or personal difficulties;
• Thinking about gambling frequently, even when engaged in other activities;
• Unsuccessful attempts to control, cut back, or stop gambling;
• Continuing to gamble despite awareness of the negative consequences.

If any of these signs are present, it is important to seek information and support without delay. Addiction is a recognized condition and professional help is available.

Combating gambling addiction is possible with the right approach and consistent action. ZoraBet recommends the following steps to help players protect their wellbeing and regain control:

• Set strict deposit and loss limits through the account settings and review them regularly;
• Use the self-exclusion feature to temporarily or permanently suspend access to the platform;
• Take regular breaks during gambling sessions to maintain perspective and avoid impulsive decisions;
• Avoid gambling when under emotional stress, as decisions made in that state tend to be less considered;
• Keep track of the time and money spent on gambling by reviewing account history;
• Inform a trusted person, such as a family member or friend, about gambling activity to create accountability;
• Avoid using credit or borrowed funds to place bets;
• Explore self-assessment tools provided by licensed support organizations to evaluate gambling habits;
• Engage with professional counseling services if gambling is affecting daily life or relationships;
• Contact ZoraBet support to request account restrictions or additional assistance at any time.

Players in Serbia have access to professional organizations that provide confidential support for gambling-related issues. The following resources offer guidance, counseling, and assistance:

• Institut za mentalno zdravlje (Institute for Mental Health) – a public health institution in Belgrade offering psychological and psychiatric support, including for behavioral addictions. Website: www.imh.org.rs;
• Udruženje za borbu protiv zavisnosti “Živi bez zavisnosti” – a Serbian non-governmental organization focused on addiction prevention and recovery support for individuals and families;
• Savetovalište za brak i porodicu – counseling centers available across Serbia that provide support for individuals facing personal and behavioral challenges, including gambling-related issues;
• Ministarstvo zdravlja Republike Srbije (Ministry of Health of the Republic of Serbia) – provides information on public health services and licensed treatment facilities. Website: www.zdravlje.gov.rs;
• Uprava za igre na sreću (Games of Chance Administration) – the regulatory body overseeing gambling in Serbia, which also provides information on player protection measures. Website: www.uisnk.gov.rs.

Players who are concerned about their gambling habits can contact the ZoraBet support team at any time. The team is available to assist with account restrictions, self-exclusion requests, and any responsible gaming inquiries.

The following contact options are available to players in Serbia:

• Live Chat – available directly on the ZoraBet website for immediate assistance;
• Email – players can send inquiries to the official ZoraBet support address found in the Contact section of the website;
• Support Form – an online form is available for submitting requests related to account management and responsible gaming tools.